Reviews
Etched Family Crest Shield Necklace
R1,885.00
PROUDLY CRAFTED IN SOUTH AFRICA
CRAFTED IN 3 WORKING DAYS
FREE PERSONALISED GIFT MESSAGE
FREE POLISHING CLOTH
RESIZING & REPAIRS AVAILABLE
30-DAY QUALITY GUARANTEE
DEDICATED CUSTOMER SERVICE TEAM
Rated 4.8 from 891 GOOGLE REVIEWS - VIEW
View Delivery Time
Handcrafted within 3 Days
Each order has a handcrafting time of 3 full working days, which only begins once your payment has reflected.
Delivered within 1 - 3 days
Delivery to main centres are delivered within 1 - 3 days. Outlying rural areas may take up to 5 working days. Delivery begins once the order has been crafted.
Total Delivery Time Example
An order placed and paid for by Monday would be dispatched by Thursday afternoon. Your order will then be delivered within 1 - 3 working days if the address is within a main centre. Your order payment must also reflect in our account by Monday. Pay by card with Payfast or Instant EFT using Ozow for same day account payment reflection.
Handcrafting Time
Each order has a handcrafting time of 3 working days, which only begins once payment has reflected on our system as stated above.
Once your payment reflects, your order will enter our workshop to begin its handcrafting time.
After the final day of handcrafting time, your order will be dispatched with our courier partner by the close of business. Tracking information will be sent to you.
During the festive season, Valentine’s Day or other important celebrations our manufacturing time may be extended without prior notice due to an increase in orders.
We are unable to accommodate special requests to expedite orders or guarantee exact days on which items will arrive with you. We strive to adhere to our manufacturing deadlines and guide you accordingly.
Public Holidays: Orders are not processed, dispatched or delivered on public holidays. A public holiday will delay the delivery of your order by at least one additional day.
If your order is “in query” it impacts the turnaround time. We will contact you to clear any details or order related queries with you. The sooner this is resolved, the sooner your order returns to the workshop to continue being manufactured. If your responses are delayed or our calls and attempts to communicate with you go unanswered, we are unable to expedite the order when you do eventually make contact.
Standard Shipping Options
Each order has a handcrafting time of 3 working days, which only begins once your payment has reflected on our system. Orders are dispatched after this time. This timing may be subject to change without prior notice.
| Type: | Cost: | Delivery Time: |
Central Areas, Residential & Business Addresses: |
R 99.00 | 1 – 3 working days for shipping after manufacturing. Delivery times may vary. |
Regional, Outlying Area / Rural, Farm / Gravel Rd Addresses: |
From:
R 99.00 |
3 – 5 working days for shipping after manufacturing. Delivery times may vary. |
Prices are subject to change without prior notice. Regional, outlying areas may incur additional delivery charges which you will be notified about prior to your order being dispatched.
Silvery cannot be held responsible for any delays in delivery once your order has been dispatched and left us and is in the possession of our courier partner.
Silvery reserves the right to charge additional shipping costs if these occur for example at unsuccessful delivery or refused acceptance.
International DHL Express
We deliver globally with DHL Express.
- Each regions rate is quoted at Checkout.
- All orders are supplied with a track number
- Globally most orders are delivered within 3 - 5 working days
International Taxes and Duties
For all international orders placed outside of South Africa, Silvery will not be held liable for import taxes and duties into your country.
However, we have Silvery offices for the following regions:
- Europe
- Australia
When ordering through Silvery.co.za for these regions you will not be charged import taxes and duties as these orders will be shipped to our offices where all import duties will be paid for by Silvery Jewellery.
Silvery Australia
Silvery Jewellery (Pty)Ltd
LVL 14 Suite 3A
275 Alfred Street
North Sydney
NSW 2060
ABN:19629968565
Silvery Germany
MySilvery UG
Seefeld 23
23843
Bad Oldesloe
VAT number: DE 336910321
General Information
Ordering from Silvery:
For additional insight please review our detailed Terms and Conditions.
Agreement when Placing Order:
Silvery strives for excellence and in turn wants you to be happy with your purchase. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. Upon placing your order you are required to tick the box “I have read and agree to the website terms and conditions*” which is a mandatory field prior to being able to complete your order. It’s your responsibility to read the Terms and Conditions. We are unable to enter into discussions if you openly admit to not having read our Terms and Conditions.
Order Processing & Delivery:
Manufacturing and handcrafting of your order will begin processing once payment has been received and it has cleared. Payments can take up to two days to reflect.
We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing, even if you bank with FNB.
You will receive email notifications at the various stages of your order progress.
Order Placement Tips:
- Paying via credit card is the swiftest method of payment.
- View the emails that we send you for guidance on order progress.
Delivery Address:
Please note that our courier partners are unable to deliver to P.O. Box addresses. Silvery will not be held responsible or liable for incorrect delivery details supplied by customers when checking out. When selecting our courier option, it will be necessary for someone to sign to acknowledge the receipt of the parcel upon delivery.
Once your order has been dispatched we are unable to update your delivery address. Please ensure you fill it in correctly and accurately when placing your order.
Condition of Goods:
In the unlikely event that items are delivered damaged or with defects and there is no clear damage to the item from the courier company, you will be required to take photos of your items within 24 hours of receiving your goods. Photos are to be emailed to: info@silvery.co.za.
Upon receipt of the details we will investigate the matter. Should it be found that the items were sent to you in the condition shown upon receipt or such damage occurred in transit, Silvery will replace the items that you have ordered. If the items are not reported as damaged / defective within 24 hours of receiving them, we will not be able to refund or exchange your order.
You will be required to return the damaged items to us, upon which a new order will be sent to you. You will not be permitted to keep the damaged items.
Product specifications are listed below Add to Cart
Our Etched Family Crest Shield Necklace is crafted by hand from the finest 925 sterling silver.
Included in the pricing is engraving and a design fee for file preparation.
Please note: Due to the intricate nature of family crests, some details and colors may be omitted or altered during the editing process to ensure the best resulting engraving that will suit your selected item.
| Dimensions: The shield pendant measures 15.5mm x 18mm and the chain links are 2mm in size. |
Quality Guarantee
The Silvery brand is your guarantee that each of our products is crafted using the highest quality 925 Sterling Silver and components, meticulously crafted by our professional jewellers. The warranty for our items is valid for a period of 30 days since the day of delivery, unless otherwise stated. The Silvery Warranty offers you the full coverage of manufacturing, administration and shipping costs against warranty claims resulting from manufacturing defects and workmanship errors.
Silvery reserves the right to void the terms of the warranty on any purchased items that show signs of abuse / neglect, intentional changes, or damage beyond normal daily use. Each warranty claim will be evaluated by our professional jewellers prior to determining a way forward.
Each jewellery item is thoroughly quality checked and photographed before leaving our workshop to compare against possible future warranty claims.
Necklace Length Guide
NECKLACE LENGTH GUIDE
Shown are our necklace length options which are available. It offers an estimated guide showcasing our range measuring from 40cm through to 80cm. The majority of our necklaces are available in the lengths shown. You are able to select the length best suited to you using the drop down menu when placing your order.
Our suggestions are not a guarantee of items fitting exactly as shown, but rather a guideline. Silvery can’t be held liable for incorrect sizing selections.
Necklace Resizing & Repairs
At Silvery Jewellery, we provide expert necklace resizing and repair services, conveniently available for purchase and booking directly on our website. We charge a minimal fee to cover costs, understanding that buying jewellery online can be challenging. Our team can resize or remake your necklace to ensure a perfect fit. For more details, visit our Necklace Resizing Service page.
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BUY WITH CONFIDENCE
30 DAY WARRANTY
The Silvery Warranty offers you the full coverage of manufacturing, administration and shipping costs against warranty claims resulting from manufacturing defects and workmanship errors.
Silvery reserves the right to void the terms of the warranty on any purchased items that show signs of abuse / neglect, intentional changes, or damage beyond normal daily use. Each warranty claim will be evaluated by our professional jewellers prior to determining a way forward.
Each jewellery item is thoroughly quality checked and photographed before leaving our workshop to compare against possible future warranty claims.
The warranty is valid for a period of 30 days since the day of delivery, unless otherwise stated.
Read more about our warranty and claims process
RESIZING AVAILABLE
We understand that each purchase is unique, therefore, we offer resizing services handled on a case-to-case basis to ensure that our assistance best suits your resize enquiry.
Please email jenine@silvery.co.za regarding your request for a resize.
EST. 2013
Vanessa & Justin Blake
Vanessa & Justin Blake
A Truly Family Managed Business.
Born on the balmy east coast of South Africa in the city of Durban, you will find the Silvery workshop. From simple beginnings, Vanessa and Justin have grown the Silvery family to a close-knit team of 23 skilled individuals who take pride in crafting personalised sterling silver jewellery for both local and international clientele. The jewellers combine their skills in traditional craftsmanship with the latest in technology to create beautiful jewellery pieces that can be personalised to your preference. At the heart of our enterprise, is you the customer and we have never wavered in our determination to provide you with ethically crafted jewellery of the highest standard as well as consistently excellent service.
The Etched Family Crest Shield Necklace is the kind of necklace that gets kept forever: personal, meaningful and beautifully understated. It is expertly made to order in 925 sterling silver – a piece with real weight and quality you can feel. The shield pendant measures 15.5mm x 18mm and the chain links are 2mm in size. Whether it marks a milestone or is simply a reminder that someone is loved, this is the piece they will reach for every day. Because every piece is made to order, please allow our jewellers the crafting time shown at checkout. Sterling silver is naturally hypoallergenic, making it a safe choice when you are not sure of preferences. If you are unsure of sizing, our size guides make it easy to get it right first time. Every order is made individually rather than pulled from a shelf, which is exactly what makes a personalised gift feel personal. And if you are buying ahead of a special date, ordering early means it arrives relaxed rather than rushed. Often bought for birthdays – especially 18th birthdays.
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