Last updated: October 7, 2026

This Cookie Policy explains how Silvery Personalised Jewellery (Pty) Ltd uses cookies and similar technologies when you visit this website. It should be read together with our Privacy Policy.

Who is responsible for this website?

Legal entity / responsible organisation	Silvery Personalised Jewellery (Pty) Ltd
Registration / business number	2024/378224/07
Country of establishment	South Africa
Trading name	Silvery Personalised Jewellery (Pty) Ltd
Address	Unit 6 Foundry Park, 18 Tottum Road, Ottawa, 4339
Website	https://silvery.co.za/
Privacy email	admin@silvery.co.za
Telephone	0315694119

What are cookies?

Cookies are small text files stored on your device. Some are required for security and requested website functions. Optional cookies may support preferences, analytics, embedded services or marketing. Similar technologies, including local storage, pixels and tags, may serve related purposes.

How we use cookies

Necessary	Security, network management, sessions and services you request.
Functional	Enhanced features and saved preferences.
Analytics	Understanding website use and improving performance.
Marketing	Advertising measurement and personalised content where used.
Other	Technologies awaiting classification or used for a purpose described in the inventory.

POPIA cookie and personal information notice

This notice explains the processing associated with cookies and similar technologies on this website. It should be read with the full Privacy Policy and cookie inventory.

Responsible party: Paul Grobler
Unit 6 Foundry Park, 18 Tottum Road, Ottawa, 4339
Information Officer: Paul Grobler
admin@silvery.co.za
Information collected: Depending on the enabled services, cookies may store or disclose online identifiers, device and browser information, preferences, session information, and usage or interaction data. The cookie inventory identifies the cookies currently recorded by this site.
Purpose: We use cookie and similar-device information to operate this website, remember preferences, understand site usage and, where separately accepted, measure or personalise marketing.
Choice and justification: Providing consent for optional cookies is voluntary. Necessary processing may instead be justified where it is required for a requested service, contract, legal obligation or legitimate interest, as applicable. Optional categories remain disabled until accepted. Rejecting optional cookies will not prevent access to the core website, but some enhanced features may be unavailable.
Recipients and operators: Authorised staff, contracted website service providers, and the third-party providers identified in the cookie inventory.
Processing outside South Africa: Some service providers may process information outside South Africa. Identify those providers and describe the applicable safeguards in your privacy notice.
Retention: Cookie lifetimes appear in the inventory below. Personal information should not be kept longer than necessary for its stated purpose unless retention is otherwise authorised.
Your rights: Subject to applicable law, you may withdraw cookie consent, object to processing, ask whether your personal information is held, request access, or request correction, deletion or destruction of information that is inaccurate, irrelevant, excessive, outdated, incomplete, misleading, unlawfully obtained or no longer authorised to be retained.
Complaints: You may contact the responsible party first or lodge a complaint with South Africa’s Information Regulator. Information Regulator complaints – POPIAComplaints@inforegulator.org.za

Cookies currently identified on this website

The table below explains the cookies detected on this website.

Cookie	Category	Duration	Description
_ga	Analytics	400 days	Distinguishes visitors for Google Analytics.
_ga_GEJDNXZHPH	Analytics	400 days	Distinguishes visitors for Google Analytics.
_sn_a	Analytics	1 year	Identifies visitors across sessions for Sleeknote or Drip popup analytics.
sbjs_current	Analytics	Session	Records the traffic source of the current visit for order attribution.
sbjs_current_add	Analytics	180 days	Records the current visit time, referring URL and landing page.
sbjs_first	Analytics	180 days	Records the first traffic source within the attribution session.
sbjs_first_add	Analytics	180 days	Records the first visit time, referring URL and landing page within the attribution session.
sbjs_migrations	Analytics	180 days	Stores technical migration data for order attribution.
sbjs_session	Analytics	18 minutes	Records page views and the current page for order attribution.
sbjs_udata	Analytics	Session	Stores visitor and browser information for order attribution.
_sn_n	Functional	1 year	Remembers popup display state, frequency limits and preferences.
cblon	Functional	4 days	Supports essential ecommerce and website functionality for the current visitor.
cbuid	Functional	400 days	Stores a browser identifier used to provide website and ecommerce functionality.
cbuid_meta	Functional	6 days	Stores metadata associated with the website functionality browser identifier.
ensure_cbuid	Functional	12 hours	Checks and maintains the website functionality browser identifier.
SNS	Functional	Session	Prevents one-time popup operations from repeating during a visit.
__Secure-STRP	Marketing	Unknown	Supports Google advertising delivery, security and personalisation controls.
_drip_client_9151780	Marketing	400 days	Links website visits to Drip email marketing and automated campaigns.
_fbp	Marketing	90 days	Identifies browsers for Meta advertising services.
_gcl_au	Marketing	90 days	Measures advertising campaign conversions.
_sn_m	Marketing	1 year	Stores campaign targeting information for Sleeknote or Drip popups.
IDE	Marketing	400 days	Supports Google DoubleClick advertising delivery, frequency capping and campaign measurement.
mtk_src_trk	Marketing	180 days	Records marketing-source attribution information for the current visitor.
test_cookie	Marketing	4 minutes	Checks whether the browser supports cookies for Google advertising services.
cg_consent	Necessary	180 days	Stores the visitor’s Cookie Guardian consent choices and notice version.
pmw_cookie_consent	Necessary	180 days	Stores consent information used by Pixel Manager for WooCommerce.
SEARCH_SAMESITE	Necessary	180 days	Protects Google requests by controlling when cookies are sent across sites.

Withdraw your cookie choice

You can withdraw the Cookie Guardian consent record here:

Third-party services and international transfers

Some cookies and similar technologies may be supplied by third-party service providers that support services such as analytics, bookings, payments, video, maps, social media or advertising. These providers may process personal data in countries other than the country in which you are located and do so under their own privacy notices. Where applicable, international transfers are handled using the safeguards required by applicable data-protection law. You may contact us for further information about relevant providers and safeguards.

Changes to this Cookie Policy

We may update this policy when our services, cookies or legal obligations change. We will update the date above and, where appropriate, request a new cookie choice.

Contact us

Questions or privacy requests may be sent to admin@silvery.co.za.

I am so happy with my purchase. Firstly, the step by step communication is a lovely little touch to keep me informed of the progression. It was made and dispatched very quickly and the finished product is absolutely beautiful plus the packaging is gorg! Such a reasonably priced item but looks so much more expensive! Will definitely be recommending this business to friends and family! My daughter will love this stunning gift! Thank you guys so much!

Nicki B

7 October 2026

Outstanding in every way. Thank you for the excellent communication, stunning earrings and beautiful packaging. Thank you so much

Nadine Nicol

5 October 2026

The service was exceptional, my order was perfect the overall experience was amazing. Definitely recommend to everyone.🔥

Lethabile Stathu

2 October 2026

Christa van Niekerk

1 October 2026

Candice Donovan

30 September 2026

Kirsty Bunney

5 September 2026

Marina Quarmby

4 September 2026

Andre Lawrence

1 September 2026

Ashley Mintram

31 August 2026

Claire Jakins

29 August 2026

Outstanding in every way. Thank you for the excellent communication, stunning earrings and beautiful packaging. Thank you so much

Owner's reply
HI Nadine, thank you for your lovely words. It was a pleasure to craft something stunning for you, and we hope to have you back again soon!

The service was exceptional, my order was perfect the overall experience was amazing. Definitely recommend to everyone.🔥

Owner's reply
Hi Lethabile, thanks so much for your review. It was a pleasure to assist you, and we are so glad you had a great experience with Silvery. We hope to have you back again in the future.

WOW..... I can honestly say I have never been this impressed by a supplier before..... I ordered a family crest ring on Monday and it arrived today, Thursday..... And the most beautiful ring... the quality is exceptional. Thank you for making our anniversary gift one he will cherish forever.

Owner's reply
Hi Christa, thank you for your lovely review. We're delighted that we were able to get your order to you quickly, and are so glad you are happy with it. Hope it will become a family heirloom as time passes by. See you again soon!

Thank you so much for creating the most perfect piece for me. It means so much to me and you captured exactly what I had in mind — it's elegant, timeless, and beautifully made. I will treasure it forever. I was so impressed by how fast you made it without compromising on quality, and I loved that I was informed every step of the way. It was also delivered in good time and beautifully packaged. Your talent, professionalism and attention to detail is truly exceptional. I can't recommend you highly enough!

Owner's reply
Hi Candice, thanks so much for taking the time to leave this amazing review. We are so glad you are super happy with your piece and see the beauty and care in the craftsmanship. We wish you many years of enjoyment wearing it!

⭐⭐⭐⭐⭐ If your looking for that special personalised gift, look no further. I have had two items made from this company so far, and I am absolutely overjoyed by the service, the communication & the final product. I can't recommend them enough. Thank you so much 🌻

Owner's reply
Hi Kirsty, thanks for your lovely review. It was our privilege to craft this sentimental piece for you, and we're so glad you are happy with it. We wish you many years of enjoyment from your order.

Incredible product quality! I’m so happy I chose to use Silvery. A piece to last a lifetime! Fantastic communication from placing order up to delivery. Timeline spot on to what was outlined at the time of ordering. Overall 5 stars, without any doubt! Thanks Silvery Team

Owner's reply
Hi Marina, thank you for your review. We are always happy to hear our customers enjoyed their experience and are delighted with their orders. We hope to have you back again in the future!

The Purchase was so very easy. 5 minutes and I was Done, Payment included. The team keeps you updated every day as to the progress of your order. This is the most amazing service I have EVER experienced! Thanks Silvery for making this so easy.

Owner's reply
Hi Andre, thanks for your lovely review. We are so happy that you loved your Silvery experience. Would you mind telling us what we could do better to earn that extra star from you? We'd love your feedback! Chat soon!

From service to quality we are so thrilled with our purchase from Silvery. We ordered a birthstone necklace as a gift and it’s absolutely stunning. The attention to detail with their packaging as well is just so special.

Owner's reply
Hi Ashley, thank you for your kid review. We are so glad we could craft a personalised gift that you were proud to give, and we hope the lucky recipient loves it as much! Thank you for supporting our local business- we really appreciate it.

Just purchased a beautiful 14” chain with sliding heart pendant. The quality is great, looks dainty but is quite heavy, proving the high standard of the price and solid silver. Will be buying from Silvery again.

Owner's reply
Hi Claire, thanks for your review. We take pride in crafting high-quality jewellery that can be enjoyed by our customers for many years, and we're so glad you are happy with your purchase. We hope to have you back again in the future.

Lord Scottie III

26 August 2026

Amazing customer service from the start, very helpful, and was able to follow the process. 100% recommend, great quality and the attention to detail is out standing.

Owner's reply
Hi there, we're so glad you had a great experience with Silvery. The signet ring came out so well and looks great- thanks for sharing your pic. We hope to have you back again soon!

Susan Olivier

25 August 2026

I absolutely love my dainty initial connector necklace from Silvery. It is beautiful, delicate and exactly what I was looking for. The team was so professional, friendly and helpful, everything was completed right on schedule. I am extremely happy with my purchase and the overall experience. I would definitely recommend Silvery to anyone looking for beautiful, quality jewellery and excellent service.

Owner's reply
Hi Susan, thanks so much for your lovely review. We are so glad you found jewellery you love, and it was our pleasure to craft it especially for you. We hope to have you back again in the future.

Andisa Sombane

15 August 2026

Thank you to the Silvery team for the excellent customer service, transparency and professionalism. I’ll definitely remember the experience and would happily recommend Silvery to others.

Owner's reply
Hi Andisa, thank you for your kind words. We're so glad you had a great experience with Silvery, and hope to see you back again in the future.

Sharon Rademeyer

14 August 2026

I found Silvery while frantically searching for a gift for a friend who was leaving the country within the week, so I was working with a very tight deadline. I spoke to Tammy, who immediately took on the challenge and went above and beyond to make sure I received my item before my friend left. And she made it happen. The turnaround time alone was impressive, but the quality and finish of the final product completely exceeded my expectations. It is beautifully made, and the attention to detail is unmatched. Thank you so much to Tammy and the Silvery team for helping me bring my idea to life and making it all happen within such a tight timeframe. You genuinely made my day. An easy five stars from me.

Owner's reply
Hi Sharon, thank you for your lovely review. It was a privilege to assist you in getting what you needed when you needed it, and we're so glad we could help. Hope to see you back again soon!

Leandri Brough

13 August 2026

Just fantastic! Such an amazing experience. I had a necklace engraved with my nephew's face (gift to sis in law), and the fine detail is stunning. It’s light, dainty, and just gorgeous. The customer service was top-notch with updates throughout the whole process. I couldn't be happier and will definitely be ordering again for future gifts!

Owner's reply
Hi Leandri, thank you for this lovely review. We're delighted to have crafted you something meaningful and precious that your sister in law will treasure. We hope to have you back again in the future.

Alison Day

12 August 2026

I adore my feather necklace, it is a solid piece so has a nice feel to it and is the only one on the internet that I could find that can be engraved too. My Mum passed away and I wanted something to feel that she is with me always and instead of having ‘mum’ engraved I was able to choose a special word that makes it so much more personal to me in a font that even looks like my Mum has written it herself. A really special piece that I know I will hand down through my family. Also it was lovely having regular email updates on my piece being made. Thank-you so much🩷

Owner's reply
Hi Alison, thank you for taking the time to write this. We are honoured to have made something to give you comfort and keep your mum close. Wishing you many years of happy memories with your mum's feather close by you always.

WARRANTY REPAIRS & RESIZING

CRAFTED IN 3 WORKING DAYS